A reply within one business day
Messages reach the team directly, not a ticket queue. If it needs a call to answer properly, we will say so and send a link.
Let's build something on-brand.
Questions, feedback, or a demo request — our team is always happy to hear from you.
Send us a message
Fill out the form and our team will follow up shortly.
What to expect
Demos on your own products
Ask for a demo and we will run it against your store rather than a sample catalogue, so you see your products and your brand.
Partnerships and agencies
If you run creative for multiple brands, tell us how many and we will explain how seats, credits and brand separation work.
Billing and account help
Existing customer? Include the email on the account and we will pick it up from there.
Faster routes
Some questions have a quicker answer than an email thread.
Book a call — a 30-minute walkthrough on your store, screen shared, no slides.
Pricing — plans, credits and what setup credits cover.
FAQ — how Brand DNA works, fidelity, approvals and turnaround.